Everybody hates car salesman. They talk too fast, use too many clichés, and are generally exasperating. There’s nothing worse than being verbally romanced only to find out you were ripped-off—or is there?

How about getting ripped-off repeatedly? How about getting ripped-off repeatedly for years? How about never even knowing you were ripped-off, repeatedly, and for years?

Welcome to service! When it comes to swindling, automotive service representatives are the real experts. They have more experience, and way more opportunity to rip you off. Continue reading »